We ship to all Continental US residential and commercial addresses.  
A residential or business address is required for delivery.
All orders ship from our office in Playa Vista Ca via USPS or UPS Ground Monday-Friday, excluding major holidays.
Orders using our standard shipping service may take 1-2 business days to process before they are ready to ship.
Please note- we are a small team,each candle is hand poured. All candle orders received on Friday will be held until the following Monday to prevent potential melting. This may add 2-3 business days to your anticipated ship date. Feel free to contact us with any questions or concerns by e-mailing
Offer applies to standard ground shipping (5-7 business days) in the U.S. Product subtotal must be over $150.
A residential or business address is required for delivery. 
We are happy to ship internationally orders, shipping rates will apply.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

13045 Pacific Promenade Unit 414 Playa Vista, California US 90094

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to:

13045 Pacific Promenade Unit 414 Playa Vista, California US 90094

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.